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Marketing & analytics

Understand the Payment Lab

The interactive payment tool buyers use on your listings.

The Payment Lab lets buyers explore an estimated monthly payment right on the listing — and it captures exactly what they were looking at when they reach out to you.

How it works

  • Buyers adjust price, down payment, loan type, and rate to see an estimated payment and cash to close.
  • The starting rate comes from your team's managed rates (Admin → Rates) — you never edit rates on a listing.
  • “Compare scenarios” shows up to three side-by-side options, like Conventional vs FHA vs VA.
  • Every figure is labeled illustrative-only, with the assumptions and an “as of” date.
If your team has no approved, active rate for the buyer's loan type, the calculator shows a contact panel instead of a payment — an unapproved rate never reaches a public page.