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Admin (team admins)

Content library, milestones, and integrations

The remaining admin tools: approved copy, realtor-safe milestones, and the loan mirror.

Content library

A set of reusable, pre-approved copy blocks for financing programs, disclosures, and education. Loan officers select approved content instead of writing regulated explanations from scratch. Add a block, mark it Approved, and it becomes available to the team.

Milestones

Maps raw loan-origination milestone names to realtor-safe stages for the partner portal. Only approved, active mappings ever drive a realtor-facing stage or notification, and editing an approved mapping returns it to draft for re-approval.

Integrations

Monitors the read-only Encompass loan mirror — connection state, reconciliation runs, and any processing failures. You can run a reconciliation on demand and mark a failure resolved.

These tools are for team admins and mostly feed the partner portal, not the public marketing site.